Company overview
What Sierra does
Sierra (sierra.ai) is an enterprise customer-experience (CX) agent platform designed to help large organizations deploy and continuously improve AI agents that can communicate with customers across channels and take actions inside customer- and business-facing systems. Sierra positions its platform as “build once, deploy everywhere,” supporting voice, chat, email, and WhatsApp experiences in multiple languages, and it emphasizes secure connectivity to customers’ systems of record so agents can complete multi-step workflows (for example, processing an insurance claim, returning an order, or originating a mortgage).